Privacy Policy

PRIVACY POLICY

We collect and maintain certain personal information about you when you complete any of our online forms or send us an email. The information you provide can identify you individually and includes items such as your name and email address and is used to send requested information and to respond to enquiries.

Some of your information is maintained in our secure database. You may be contacted either by post, telephone, fax or by email, primarily a follow up to your request/enquiry or to answer any questions. We shall never provide your details to this parties except as may be provided by law.

When you contact us to ask for information by post, we shall collect your full postal address.

How is personal information used?

The personal information that we ask for is generally used to provide goods or services to you. For example, for a credit card transaction we need your card number, and for a competition we need your contact details so we can contact you if you win.

We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details.

More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at www.privacy.com.au

Any information you provide will not be used for any purpose other than for the purposes set out in this Privacy Policy.

Areas of our site may contain links to other sites, that maybe of value to you. Please note we do not however have any control over and accept no liability for the content and privacy practices of these sites. We advise you to review the privacy policy of these sites before providing any personal information  to them.

If you believe that any information we are holding is incorrect or incomplete, please email us at sales@smartmeterstore.com.au. We will promptly correct any information found to be incorrect.

Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information, particularly if the collection of that information is required by law.